IKM Medical Center

Private medical center with four branches: Kolonaki and Marousi in Athens, plus Thessaloniki and Heraklion. The assistant books consultations across general practice, cardiology, orthopedics, and dermatology, with six doctors on the roster. Two doctors are both named Maria, so a request for 'Dr. Maria' prompts a clarification.

How this assistant behaves

• Long flow. Location, service, procedure tier, time, doctor, contact.
• Procedure tiers. Several services ask you to pick between Basic and Comprehensive (or Initial and Follow-up) after you pick the service.
• Changes. Allowed. Swap location, service, tier, time, or doctor mid-flow and dependents re-resolve.
• Side questions. Answered. Ask about specialties, locations, or hours mid-booking and get a short reply before the assistant steers back to the step.
• Jumping ahead. Allowed. Name a branch, specialty, or doctor upfront and each piece lands on the right step.
• Never discusses pricing. Cost, fees, and insurance questions are redirected to the phone line. Prices are absent from the catalog, the booking card, and Sonnet's answers.
• Doctor credentials surface. Ask about a specific doctor and the assistant shares specialty, years of experience, and training institution. Opposite of Kore Dental.
• Email and phone. Both are collected at the contact step. First and last name both required.
• Four locations with disambiguation. The assistant clarifies Kolonaki vs Marousi if you only say 'Athens', and routes you to the right doctor roster per branch.